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		<p class="breadcrumb"><a href="../">Security Home</a> &gt; </p>
		
	<h1>FAQ</h1>

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<h3>When should I call Security?</h3>
				<p>You can call the Security Department by dialing <strong>514 848-3717</strong>:</p>

				<p><em><strong>Option 1</strong></em> in the case of an emergency:</p>
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				  <li>In a serious or life-threatening situation
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				      <li>Medical emergency</li>
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		          <li>Fire or smoke detection</li>
				  <li>Hazardous materials spill or gas leak</li>
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				  <li>Broken water main </li>
			      <li>Criminal act</li>
			      <li>Suspicious person or behaviour; public disturbance</li>
			      <li>Property theft</li>
				</ul>
				<p><em><strong>Option 2</strong></em> for all other cases not considered to be emergencies:</p>
				<h3>Should I contact Security to receive information in the case of an emergency situation at the university?</h3>

				<p>The direct emergency line to call when inquiring about an incident taking place at the university is <strong>514-848-8800</strong>. &nbsp;The university&rsquo;s website (<a href="../">www.concordia.ca</a>) will post all up-to-date information of importance to students, faculty and staff.</p>
				<h3>Can I access the University after hours?</h3>
				<p>The university is open from 7:00 a.m. to 11:00 p.m.&nbsp; Outside of these business hours, only the staff and students in graduate programs are allowed access without special permission, and only upon presentation of their Concordia I.D. card.</p>

				<p>If you are studying at the undergraduate level, you should have your name included on the list of students who have &lsquo;silent hour&rsquo; access to the university. &nbsp;Your department or your association must pre-authorize this access and send a confirmation in writing to the Security Department for approval. </p>
				<h3>What should I do if I lose:</h3>
				<ul>
				  <li><strong>my access card?</strong><br />Report the loss to Security immediately. </li>
			      <li><strong>my office keys?<br /></strong>Report the loss immediately to Security and to your department.</li>

				</ul>
				<h3>How do I find my way around the University?</h3>
				<p>You can locate your destination with a campus map available at security offices, at the information booth or by visiting the following website: <a href="../about/whereweare/maps/">www.concordia.ca/about/whereweare/maps/</a><strong>&nbsp;</strong></p>
				<h3>How can I find my classroom?</h3>
				<p>A detailed list of classrooms is available on the university&rsquo;s web site under <a href="../../pagesregsis.concordia.ca/class_schedule/ww701.html">Class Schedules and Registration Guide</a>. &nbsp;<u></u></p>
				<h3>Who should I speak to if I have a question about the university?</h3>

				You can contact the information office at 514 848-3838 or visit the university&rsquo;s web site at <u><a href="../info/">www.concordia.ca/info/</a></u>
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    <h2>Page Info</h2>
    <p><strong>Page Title</strong>: FAQ - Concordia University - Montreal, Quebec, Canada</p>
    <p><strong>Page URL</strong>:http://security.concordia.ca/faq/index.php ...</p>
    <p style="margin-bottom: 0;"><strong>Date Printed</strong>: Thu December 15, 2011</p>
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